Marissa, 55 and Hispanic, walked into a luxury bridal salon excited to find her wedding dress. But the young saleswomen sized her up, whispering and mocking her age and background. They pushed her toward clearance racks, saying the gowns were “too expensive for someone like you.”
Marissa stayed calm and asked to try a $10,000 lace gown. They laughed — until the manager walked in.
“This lady?” he said. “She’s Ms. Morales… and the soon-to-be owner of this salon.”
The saleswomen froze, their arrogance replaced with fear. Instead of firing them, Marissa gave them a lesson: one would serve as her assistant, the other would study every dress to truly learn the business.
Her message was clear: Respect every bride — because you never know who you’re speaking to.
